Miss kelly, transcript analysis

The purpose of this conversation is to provide information, this is called transactional language. I have come to the conclusion that person A is a policeman, who's seeking information about the car crash that has just taken place from person B, who I believe to be an eye witness of the incident. The form of this piece of writing is a conversation, there's an individual giving a statement, whilst the policeman listens and asks them more questions. The tone of this piece of writing is varied, as the policeman uses language of high register because as a policeman he obtains authority in his role and would of been in similar circumstances to this a numerous amount of times, and therefore the questions he's asking are almost a second language to him. On the other hand the eye witness is using language of a low register, this can be seen through the use of multiple monosyllabic words and colloquial language.


There are many non-fluency features throughout the piece of writing that can be seen by the several pauses and hesitation from the eye witness, aswell as uses of "er" and "um".This illustrates that the individual may still be in shock from the accident, and therefore can't respond with the level of language that they would normally use. This also indicates that they may be intimidated by the interrogaative sentences used by the poilceman, such as "Did you see what happened?".Finally this also implies that the eye witness may simply be uneducated, and therefore stuggles to artiuclate longer sentences, especially when put under pressure by an authoritive figure. i can also depict this from the multiple uses of conversion fillers from the eye-wtiness, such as "like". Person B also uses hedging language, this is where the speaker is showing unceratainty in their speech, implying that they are unconfident in what they are saying,"he must have had it". It is clear when analysing the conversation that person A is in contorl of where the conversation will lead and the topic of conversation because he is using interrogative sentences. This again shows person A in an authrotive way because they are dominating the conversation, this links to their job role of a poilceman and their aim in the conversation, to seek information(transactional language). It is clear that there's turn taking throughout the conversation although it is certainly visable that one person is more dominating than the other.